First the human experience. Then the result machine.
Mechanical and electrical support
Full Support during Business hours
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Emergency Support after Business hours
Mon. 16:00 – 22:00 h (CET)
Tue. 16:00 – 22:00 h (CET)
Wed. 16:00 – 22:00 h (CET)
Thu. 16:00 – 22:00 h (CET)
Fri. 16:00 – 22:00 h (CET)
Sat. 08:00 – 14:00 h (CET)
support@corrpal.com
When asking for support,
please ensure you have the following information available:
– Machine Line number
– Technical issue in detail
– Customer contact
– Ticket number (if available)
When asking for Emergency Support,
please ensure you have the following information available:
– Machine Line number
– Technical issue in detail
– Customer contact
– Ticket number (if available)
| Mon-Fri: | 16:00 – 22:00 h (CET) |
| Sat: | 08:00 – 14:00 h (CET) |
| Sun: | No service |
Emergency Support after Business hours
The hotline is answering by English speaking personnel.
- We will charge a fee of EUR 150,– plus working time (EUR 190,– per started hour) for the use of the hotline (after office hours). This means the first hour costs EUR 150,– plus EUR 190,–, then EUR 190,– per started hour.
- We would like to ask you to use the service number and our hotline outside our normal office hours only in case of emergencies, e.g. machine breakdowns
- Inquiries, for example for trainings or spare part orders will be charged with a fee of € 150,– plus working time (EUR 190,– per started hour).
Please note:
In case all lines are busy, please try again a few minutes later.
| Mon-Fri: | 16:00 – 22:00 h (CET) |
| Sat: | 08:00 – 14:00 h (CET) |
| Sun: | No service |
The service and hotline is not available on the following public holidays:
- January 1 (New Year’s Day)
- January 6
- April 3 (Good Friday)
- April 4 (Easter Eve)
- April 6 (Easter Monday)
- May 1
- May 14
- June 6 (Sweden’s National Day)
- June 19 (Midsummer Eve)
- June 20 (Midsummer Day)
- October 31 (All Saints´ Day)
- December 23th – 26th (Christmas)
- December 31st (New Year‘s Eve)